This Privacy Policy explains how aiGUARD Systems Limited collects, uses, and protects personal data when you visit aiguard.systems and its associated product pages. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
aiGUARD Systems Limited is the data controller for personal data collected through this website.
- Company name: aiGUARD Systems Limited
- Company number: 17090629
- Registered address: Dunleavey House, Cardiff, CF11 0SN, United Kingdom
- Contact email: christopher.hamilton@aiguard.systems
2. What personal data we collect
We collect only the minimum personal data necessary for the purposes described below. We do not sell, share, or otherwise commercially exploit your personal data.
2.1 Data you provide directly
- Contact enquiries: If you contact us by email, we collect your name, email address, and the content of your message.
- Licensing and commercial discussions: If you enquire about licensing, partnerships, or briefings, we may collect your name, organisation, role, email address, and telephone number.
2.2 Data collected automatically
- Technical data: IP address, browser type and version, operating system, referring URL, pages visited, and time of visit.
- Cookies: Please see our Cookie Policy for full details.
3. How we use your personal data
We use your personal data for the following purposes and on the following legal bases:
- To respond to enquiries, Legal basis: Legitimate interests
- To manage licensing and commercial discussions, Legal basis: Legitimate interests / Pre-contractual steps
- To maintain website security and prevent fraud, Legal basis: Legitimate interests
- To analyse website usage and improve our content, Legal basis: Legitimate interests (where analytics cookies are used, consent)
- To comply with legal obligations, Legal basis: Legal obligation
4. How long we keep your data
- Contact enquiry data: Retained for 2 years from the date of last contact, unless a commercial relationship develops.
- Commercial discussion data: Retained for the duration of any commercial relationship and for 7 years thereafter.
- Technical/log data: Retained for 90 days.
5. Who we share your data with
We do not sell your personal data. We may share your data with:
- Service providers: Third-party providers who assist with website hosting, email services, and analytics.
- Professional advisors: Lawyers, accountants, and patent attorneys where necessary and subject to confidentiality obligations.
- Regulatory authorities: Where required by law or to protect legal rights.
All third parties we work with are required to respect the security of your personal data and to treat it in accordance with the law.
6. International transfers
Where personal data is transferred outside the United Kingdom, we ensure that appropriate safeguards are in place, including Standard Contractual Clauses or adequacy decisions, in accordance with UK GDPR requirements.
7. Your rights
Under UK GDPR, you have the following rights in relation to your personal data:
- Right of access, to request a copy of the personal data we hold about you
- Right to rectification, to request correction of inaccurate or incomplete data
- Right to erasure, to request deletion of your data in certain circumstances
- Right to restriction, to request that we limit how we use your data
- Right to data portability, to receive your data in a structured, machine-readable format
- Right to object, to object to processing based on legitimate interests
- Rights related to automated decision-making, we do not make decisions about you using solely automated means
To exercise any of these rights, please contact us at christopher.hamilton@aiguard.systems. We will respond within one calendar month.
8. Complaints
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:
- Website: ico.org.uk
- Telephone: 0303 123 1113
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include secure email infrastructure, DKIM/DMARC authentication, and access controls.
10. Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last updated.
11. Contact us
For any questions about this Privacy Policy or how we handle your personal data: